Terms and Conditions
Last updated: [27-11-2025]
By accessing our website or using our services, you agree to the following terms and conditions.
1. Services
Dawaking Diagnostics a unit of Dawaking provides medical tests, health checkup packages and related services. Test reports and appointment availability may vary based on location and medical conditions.
2. Website Usage
You agree not to misuse the website, attempt unlawful access, data scraping, or interfere with website operations.
3. Appointments & Bookings
Appointments can be booked online or through our support team. We may contact you via phone, SMS or WhatsApp to confirm appointments, clarify test details or send reports.
4. Payments & Refunds
Payments can be made through online platforms or at our center.
Refunds are allowed in the following conditions:
• Duplicate payments
• Cancellation before sample collection
No refund is issued after test processing or sample collection.
5. Reports and Accuracy
We (Dawaking Diagnostics a unit of Dawaking) follow standard procedures for testing. However:
• Test results should be interpreted by a certified medical professional
• Reports are for diagnostic support only and not a replacement for medical advice
6. User Responsibilities
You agree to:
• Provide correct personal and medical information
• Not use our services for any unlawful purpose
• Follow pre-test instructions and sample collection guidelines
7. Intellectual Property
All logos, text, images, design and content on this site are the property of Dawaking Diagnostics (Dawaking Diagnostics a unit of Dawaking). You may not copy or reuse them without permission.
8. Limitation of Liability
We (Dawaking Diagnostics a unit of Dawaking) are not responsible for:
• Website downtime or technical failure
• Delays due to medical emergencies or unavoidable circumstances
• Misinterpretation of reports by third parties
9. Governing Law
These terms are governed by Indian Law.
10. Contact Details
For queries or complaints:
Email: Diagnostics@dawaking.com
Phone: +91 72929 29286
