Privacy Policy

Last updated: [27/11/2025]

We (Dawaking Diagnostics a unit of Dawaking) value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or use our diagnostic services.

1. Information We Collect

We (Dawaking Diagnostics a unit of Dawaking) may collect the following information:

• Name, age, gender
• Address and contact details
• Medical history and test information
• Payment details (processed through secure payment gateways)
• Information you submit through forms or while booking appointments

We do not store debit or credit card details.

2. How We Use Your Information

We (Dawaking Diagnostics a unit of Dawaking) use your information to:

• Schedule appointments and confirm bookings
• Provide medical tests and reports
• Communicate test results and updates
• Improve our services and customer experience
• Process payments and billing
• Comply with legal, medical or regulatory requirements

We do not sell or share your personal data with third parties for marketing.

3. Sharing of Information

Your information may only be shared with:

• Accredited laboratories
• Healthcare professionals
• Government or regulatory authorities (if required by law)

All partners follow strict data confidentiality guidelines.

4. Cookies and Tracking

Our website may use cookies to enhance experience and analyze site performance. You can disable cookies in your browser anytime.

5. Storage and Security

We (Dawaking Diagnostics a unit of Dawaking) take security measures to protect your personal and medical information, including encryption and secure servers.

However, no online system is 100% secure. By using the website you agree to share information at your own risk.

6. Your Rights

You can:

• Request a copy of your stored data
• Ask for corrections
• Request account or data deletion

Send requests at: Diagnostics@dawaking.com

7. third-party Websites

Our website may contain links to external sites. We are not responsible for their privacy policies or practices.

8. Changes to this Policy

We (Dawaking Diagnostics a unit of Dawaking) may update this Privacy Policy occasionally. Updated versions will be posted on this page.

9. Contact Us

For questions or concerns,
Email: Diagnostics@dawaking.com
Phone: +91 72929 29286